Certain sections of the Protection of Personal Information Act come into effect from Wednesday. The legislation has been hailed as an important step to protect both consumers and companies from the misuse of their information. Mkhuseli Vangile, MD of The Dynaste
In the current digital landscape, ‘electronic’ word-of-mouth spreads so fast that a business’ reputation can be built or tarnished in a split second. The power of the masses now resides in the digital platforms making the business reach to consumers easier and cost-effective.